Orders are sent via various couriers including Australia Post, Fastway & TNT. We do our best to ship orders promptly after receiving them which is usually the same day or the next business day (please allow more time during sale or product launch periods).
We also have an Express option at the checkout for an additional cost (please note, this option is NOT available during sale or product launch periods).
The pricing and timeframes are as follows:
Delivery Prices - Australia
Lead Time - Australia (business days)
* If you would like more accurate delivery timeframes, please contact us, click here.
We use Australia Post Express shipping for international orders which provides tracking and signature on delivery.
Delivery Prices - International
Lead Time - International
We ship to over 190 countries and lead-time varies between 5 – 15 days.
Please be aware that each country has its own rules on Duty payable when purchasing goods from overseas. If you purchase our products and the total is over the duty threshold for your country, you may be liable to pay duty. We do not pay international duty on any international orders.
Australian GST on International Orders
The retail prices charged on our online shop are the same for both domestic and international orders. Orders outside Australia do not reflect any Australian GST. For further enquiries please contact us on firstname.lastname@example.org
Orders to Canada & the UK
We unfortunately do not ship to Canada or the UK as we have experienced many difficulties with orders in the past regarding the Duty to these countries. If you are from Canada or the UK and are aware of your governments duty laws and still wish to place an order, please contact us directly on email@example.com and we can organise for you.