Refunds & Returns Policy

If for any reason you are dissatisfied with your purchase, please let us know via toll-free number 1300 856 744 or email to contact@ethicalbrandco.com.au and our friendly team will be happy to discuss your concerns and  provide an appropriate replacement, exchange or refund. You will be asked to provide the details of your purchase and in some cases you may need to return the product to us, so please have your order details handy.

If you purchased your product from a salon stockist or authorised retailer, please return the product to the place of purchase for professional advice and assistance.

Purchases through unauthorised stockists
We cannot guarantee the quality of product purchased through an unauthorised stockist. This includes the sale of EverEscents, Clever Curl or Eco Style Project products via eBay, Amazon or Social Media platforms and will not be held responsible for any transactions made through these sites. We urge our customers to purchase our products from authorised stockists only; you can find a list of official stockists on each of our brand websites.